Arbor Wellness

I am guessing this place is a scam. I have applied through their website and now get random text out of the blue that I do respond to and then do not get a response back. Same with voicemails. I just called the number on the website and asked help trying to see if my insurance would be accepted and she said "yes I can help you with that" and then hung up. Very irritating when you are just trying to seek help.

I was in arbor from late May to late June. My experience here was okay. My biggest grievance is that I was under the impression the whole time and well after my visit that I was in network and nobody at any point ever told me I was out of network. I had to call my insurance when I got my bill to figure out why it was $9,000 when they were supposedly in network. They need to be upfront about billing and coverage because I would not have gone here had I known it was out of network because of the cost. The therapists are pretty good and the provider actually listens to you and you have a say in your treatment. Groups are every day from 9am to 4:30 pm and meals are provided. You are expected to stay minimum 30 days or longer if your discharge date would fall on a weekend because they don’t discharge on weekends. They have regular smoke breaks and some nice amenities and it did help stabilize me. You can make phone calls twice a week for 15 minutes each time. That time is scheduled. You get to have an individual therapy session once weekly and they do family sessions too once weekly.