Desert Clover Psychiatry

I spoke with the receptionist, Diana, over the phone and was incredibly impressed by how professional and caring she was. Even without meeting in person, her warmth and professionalism came through. It's rare to have such a positive experience just over a call, truly appreciated!

I wanted to believe I’d finally found a psychiatry practice that listened. At first, it seemed like I was understood and my needs were actually being heard. But once you sign that paper—where it says you owe $100 for a missed appointment—that’s the loophole they use to take your money, no questions asked. I missed one appointment due to being seriously sick, thinking I could reschedule and pay when I was able, like most places. Instead, they took $100 straight from my account with zero warning or compassion. Life happens, but apparently, this place doesn’t care what you’re going through. What’s worse, my last two appointments, I left with no real help—no prescriptions, just told my issues were “physiological.” Yet they still billed my insurance, and then took whatever money they could from me. Then they returned my phone call and say I was being abusive for my reaction and wanted to discharge me not that that was a problem. I was gonna discharge myself, but this is a real experience. That I had with this company This practice felt caring at first, but it’s clear now that it’s about the money, not the patient. I wouldn’t recommend this place to anyone. Greedy and unempathetic—especially when you need understanding the most.