Harmonious Mind

I had a very disappointing experience with this psychiatric practice. From the moment we interacted with the office, the lack of professionalism was evident. The secretary was unbelievably rude and dismissive, making an already stressful situation even worse. There was no empathy, patience, or basic courtesy shown at any point. Unfortunately, the appointment itself was just as frustrating. The doctor spent more time focused on her phone and computer than actually engaging with my son. We did not feel heard, valued, or respected as patients. It felt rushed and impersonal, which is unacceptable in a mental health setting. To make matters worse, the doctor repeatedly tried to prescribe the same medication even after being clearly told multiple times that it had not worked for my son in the past. This raised serious concerns about whether our concerns were being listened to or documented at all. Mental health care requires attentiveness, compassion, and communication—none of which we experienced here. I would not recommend this practice to families seeking thoughtful and patient-centered care.

Dr. Wadhwa is an excellent physician that’s very knowledgeable. The doctor is very professional, caring and understanding with all her patients. The only suggestion that I would have is having earlier appointments begin @8:00 am because it’s very difficult the appointments in the hours beginning at 9:45 am and later. If this adjustment can be made beginning to see patients by 8:00 am will improve and better the services at Dr. Wadhwa. Dr. Wadhwa needs to really think about these changes to better the services in her practice. Besides the late hours that she should change. Her professional knowledge is excellent with all her patients. The staff at this facility are the most compassionate people I have met. Keep up the outstanding work but make the hours change to earlier in the morning. If these changes are made this office will definitely flourish and help all those in need. Thank you so much for your professional knowledge. Keep up the good work with all your outstanding work Dr. Wadhwa and your staff who are very professional at what you do. I am definitely a happy patient.