Nicholson Psychiatry, PLLC - Psychiatric-Mental Health Nurse Practitioner

Utterly incompetent and completely disrespectful — especially Jeanne. This was one of the most unprofessional experiences I’ve ever had with a medical provider. We scheduled an appointment for our son over a month in advance, only to have it canceled by the office. We rescheduled, assuming — reasonably — that the provider would review his file and determine suitability before putting us back on the calendar. Instead, on the morning of the rescheduled appointment, Jeanne decided to finally review our son’s file and then announced she was “not comfortable” providing care. After weeks of waiting. After two scheduled appointments. After no prior warning whatsoever. Yes, they did provide a referral — but that does not excuse wasting a family’s time for over a month or pulling out at the last possible moment. Referring someone elsewhere is meaningless when it comes after repeated cancellations and zero upfront diligence. Mental health care, especially for a child, is not something families can afford to have handled this casually. If a provider cannot determine whether they can treat a patient until the literal day of the appointment, that is not a minor oversight — it is a fundamental failure of professional responsibility. This was lazy intake, poor judgment, and blatant disregard for the urgency of pediatric mental health care. Families deserve better than last-minute rejections and reactive damage control. I would strongly advise others to avoid this practice unless they’re comfortable having their time wasted and their child treated like an afterthought.

I love Jeanne, she's very compassionate and listens to what concerns I have, especially when it comes to my medications. Finding her changed my life and helped my get my issues back under control.