Norman Broudy, MD & Associates

I have no complaints with Dr. Broudy. He’s been great to me. However, his front office staff member Felicia is the worst person I’ve ever encountered. She left me a degrading email yesterday speaking down on me bc I hadn’t answered her prior voicemails that I didn’t get as my phone was shut off. When I called back to discuss that maybe she should consider ones insurance is terminated because they lost their job (like me) and I was met with her literally screaming at me. She disconnected the call three times on me and refused to take any type of accountability on her behavior. She should reconsider she position as a front office staff member if she doesn’t know basic common courtesy. This is the second time I’ve had the same type of issue with Felicia over my 3 years at this office. Completely unprofessional and I unfortunately will be finding a new psychiatrist going forward who doesn’t dismiss/excuse their employees behavior. Seeing many others reviews stating their issues with the front office, maybe someone should actually look into the front office staff’s unprofessionalism.

I have been coming to Brody and Associates for very close to 20 years! I have seen multiple therapists and my Psychiatrist was Dr Clarkson. She left the practice and a piece of me left with her! No one could fill her shoes, until I started seeing Dr Brody himself! He listens and cares. I just seen today that Dr Clarkson is back. I can't tell you how happy this makes me. If you are looking for a Psychiatrist Dr Peta Clarkson is the one! Dr Brody, don't ever let her leave again! This has been the best Practice hands down! You get 10 stars in my book! Lori McCoy